Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • The Help section built into our Web Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed toward solving any common issue that you may chance upon, they are compiled by our support team of qualified technicians.

  • Top quality support service

  • Instructional Videos

  • If you’d like to see how a task is carried out or how a problem is taken care of, rather than just reading about it, examine our compilation of instructional video tutorials. They address a lot of different issues and will help you swiftly learn how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24–7 customer support service and a 60–minute support ticket response guarantee. Our skilled support engineers will be available 7 days a week to attend to your queries and to resolve any problem that you might possibly come across. Just open a trouble ticket from the Help Center and we will reply back to you instantly.