Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution guarantee with all our shared hosting service packages, meaning each individual advice inquiry you email will undoubtedly be replied to in only 1 hour max. Our support company members are trained to swiftly solve any issue and to give you detailed advice on any concern that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time necessary. Our crew of consultants is going to be on the web for you 24x7x365 to answer to all of your enquiries and to remedy any situation that you might have. You can easily send us a customer assistance ticket from the Hostomedia Web Hosting Control Panel or drop a message anytime. Moreover, on working days, you’ll be able to give us a call or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guide while performing tasks within the Control Panel, you can always select the Help key and see your question in the set of content articles that will pop up. We have as well turned lots of the articles and reviews into training videos. The catalogue of training videos will load if you pick the Videos press button located in each section.