30 Days Free Web Hosting!
Test Drive for 30 days. No Payment is required!
Order Now!
HomeCustomer Support

Best Customer Support


Context Help

If you feel lost inside our Control Panel, the very first thing you should do is click the Help button, which is present on each page. A popup will open. It includes thorough information about all the actions that you can carry out on the page in question. Each context menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide collection of tutorial video clips demonstrating how to work with our hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you searching for, take a look at our extensive FAQ section, which includes questions asked by actual clients and offers real solutions. We regulary "revamp" our Frequently Asked Questions database with new entries in order to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can contact our great team of client support engineers available 24/7/365 and eager to assist you with any problem. Each support ticket you submit will be responded to within 1 hour (the average trouble ticket response time being only 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269446

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com